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Conik Privacy Policy

At Conik, accessible from https://conik.store, one of our main priorities is the privacy of our visitors. This Privacy Policy contains types of information that is collected and recorded by Conik and how we use it.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, place an order, or contact us. This may include:

  • Identity Data: Name, surname, and username.
  • Contact Data: Email address, phone number, and delivery address.
  • Financial Data: Payment card details (processed securely via third-party providers; we do not store full card numbers).
  • Technical Data: IP address, browser type, and usage data collected via cookies.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Fulfill Orders: To process payments and deliver your purchases.
  • Communicate: To send order updates or respond to customer service inquiries.
  • Improve Our Store: To understand how you use our website and optimize your experience.
  • Marketing: To send promotional emails (only if you have opted in).

3. Legal Basis for Processing

Under laws like POPIA, we process your data because:

  • It is necessary to perform a contract with you (eg. delivering an order).
  • You have given us consent (e.g., signing up for a newsletter).
  • It is in our legitimate interest to improve our services.

4. Third-Party Sharing

We do not sell your data. However, we share information with trusted third parties to run our store, such as:

  • Payment Processors: (eg. PayFast) to handle secure transactions.
  • Courier Services: To deliver your products.
  • Analytics Providers: (eg. GA4) to help us track website performance.

5. Cookies and Tracking

Conik uses ‘cookies’ to store information including visitors’ preferences and the pages on the website that the visitor accessed or visited. You can choose to disable cookies through your individual browser options.

6. Your Data Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to fix inaccurate or incomplete information.
  • Deletion: Request that we delete your data (the “right to be forgotten”).
  • Withdraw Consent: Opt-out of marketing at any time.

7. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your personal information from unauthorized access or disclosure.

8. Contact Us

For any questions regarding this policy or to exercise your data rights, please contact us at: hello@conik.store